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Effective communication is central to providing good and efficient medical care and to patient satisfaction. In a prospective single-center descriptive study, investigators assessed the effectiveness of physician–parent communication among parents of 200 pediatric emergency department patients and the resident physicians who cared for them. After each patient was evaluated and treated by the physician, parents and the physician were asked separately what the child was waiting for (e.g., lab test results or a radiograph), and the responses were compared.
Responses completely agreed in 67% of cases, partially agreed in 12%, and completely disagreed in 22%. Both physician training level and parent education level were associated independently w…