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The postpartum period is often fraught with competing demands, and the complexity of navigating the healthcare system can loom as a barrier that keeps some women from engaging in the recommended follow-up. The 6-week postpartum visit — typically the first in a series — is an underutilized healthcare opportunity, particularly for low-income women and those of color. At a clinic serving primarily low-income women, a program was initiated featuring a full-time patient navigator to connect with women in the third trimester or shortly postpartum; the navigator provided help scheduling visits, advocacy at appointments, and overall healthcare coordination.
Eligible women who received care during the year after the start of the navigation program we…