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Ambulance diversion was banned in Boston in 2009. In a retrospective before-and-after study of data from nine Boston-area emergency departments (EDs), researchers determined whether the ban affected ED crowding.
The researchers used ED length of stay for admitted patients as a proxy for crowding, and compared average length of stay during the year before and the first year after the ban. Although aggregate monthly ED volume increased by 3.6%, length of stay for admitted patients decreased by an average of 10.4 minutes. Length of stay for discharged patients did not change, and ambulance turnaround time decreased by 2.2 minutes.