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The effects of timely communication between primary care physicians (PCPs) and specialists on patient outcomes are uncertain. In a systematic literature review, researchers identified 23 studies of communication and outcomes for patients with diabetes or psychiatric conditions. Communication methods included face-to-face meetings, electronic or paper letters and notes, telephone discussions, and videoconferencing. Patient outcomes were assessed by glycosylated hemoglobin (HbA1c) levels in diabetes studies and by a depression scale in 10 of 18 mental health studies. Overall, 12 trials were controlled (11 randomized), and the rest were before-and-after studies.
The effect of communication between PCPs and psychiatrists in randomized and nonran…