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While comforting her 19-month-old son before a medical procedure, blogger Charity Maniates, PA-C, thinks of the anxiety and helplessness that her own geriatric patients must feel upon receiving news about their care that is difficult to hear. In this week's In Practice blog post, she shares her reflections on the importance of creating healthcare environments that are embedded with supportive, spontaneous human contact, and tailored to each individual.