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Patients typically recall only about half of information conveyed to them during office visits, and they often do not take medications as prescribed. Investigators at three U.S. academic institutions surveyed 137,000 outpatients with electronic health records (EHR) available through online portals.
Two thirds of 30,000 patients who responded to the survey had read their EHR notes. Most of them reported that reading visit notes helped them understand why a medication was prescribed, answered questions about their medications, and made them feel more comfortable with their medications. At two centers, 14% of patients reported that reading the notes increased the likelihood that they would take their medication as prescribed (86% reported no ch…